New Book-in Policies November 2015 – PERTH LOCATIONS ONLY

New Book-in Policies November 2015 - PERTH LOCATIONS ONLY

ONLY FOR PERTH LOCATIONS.
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Booking in:
Booking in before class is essential for all members.
Intro package clients are to book in via phone or with their instructor for all 3 classes.

Members can book in for multiple classes up to 14 days in advance.

Members can waitlist for a class, if a class is full (class limit 20)

Turning up for a class without booking in could result in having to wait for the following class on the schedule, or the next available class.

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Cancelling:
When booked in for a class, you can cancel anytime up until TWO hours prior to the commencement of the scheduled class.

Late Cancels: If you wish to cancel after the 2 hour window, you will be charged as attended for the class and will receive an auto email, confirming the late cancellation.

No shows: (If booked in without signing in for class or cancelling) you will receive a warning and will be marked as attended.

We understand sometimes unforeseen circumstances arise, i.e. becoming unwell, family and work commitments.
We just have to trust you will follow these simple rules so we can do our best to keep everyone happy.
So spots can become available to other members if you somehow wont be able to attend!

If you have trouble using your online profile please contact us and we will help you.

Thank you.